Customer NO Service…
Posted by PaulSep 16
My appologies to Clark Howard on using that one.
If you read me often enough, you know I love books. Lots of books.
A customer suggested a book to me the other day, and while walking at Discover Mills, yes, I’m a mall walker, I stopped in at a book store to pick it UP.
Once I read it, I’ll let you know what I think.
I approached the clerk behind the counter and asked where said tome might be.
I don’t remember her name, but we’ll call her Byteecha.
Fingers flying on the keyboard, she said, “We don’t have that here, you have to order it from our website.”
Debit card in hand, I said, “Ok, please order me one.”
Her reply, “No, you have to order it.”
I am quite sure she was on the website, I had my debit card in hand, and was ready to buy.
But, alas, she couldn’t do that for me.
So, I drove home, and ordered it from Amazon.com.
Maybe it’s not just the kindle’s fault that book stores are going out of business.

4 comments
Comment by Christopher on September 16, 2011 at 4:34 pm
And here I Thought it was the iPad that killed the Bookstore. Seriously I don’t think that Borders can blame Kindle or anyone else. Unless it was because they never jumped in on the eReader wave, while B&N created the Nook. Still, bad customer service will get you every time.
Comment by Delfin Joaquin Paris III on September 18, 2011 at 11:22 am
Byteecha is my cousin, and I take great offense to that, sir! I demand satisfaction!
Comment by Nancy on September 20, 2011 at 2:03 am
Much appreciated for the information and share!
Nancy
Comment by Fashion Girl on September 20, 2011 at 4:45 am
I agree with Christopher